Privacy Policy
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@wavebeamultra.com.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
I - Device information
-Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. -Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels -Disclosure for a business purpose: version of web browser,IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
II - Order information
-Purpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. -Source of collection: collected from you. -Disclosure for a business purpose: shared with our processor Shopify -Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
III - Customer support information
-Purpose of collection: to provide customer support. -Source of collection: collected from you.
Minors
The Site is not intended for individuals under the age of [13]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Behavioural Advertising
As described above, we use your Personal Information to provide
you with targeted advertisements or marketing communications we
believe may be of interest to you. For example: - We use Google
Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your Personal
Information here:
https://www.google.com/intl/en/policies/privacy/. You can also
opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout. - We share information
about your use of the Site, your purchases, and your interaction
with our ads on other websites with our advertising partners. We
collect and share some of this information directly with our
advertising partners, and in some cases through the use of
cookies or other similar technologies (which you may consent to,
depending on your location). - We use Shopify Audiences to help
us show ads on other websites with our advertising partners to
buyers who made purchases with other Shopify merchants and who
may also be interested in what we have to offer. We also share
information about your use of the Site, your purchases, and the
email address associated with your purchases with Audiences,
through which other merchants may make offers you may be
interested in. For more information about how targeted
advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by: FACEBOOK -
https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/
resources/policies/personalized-ads
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at:
https://optout.aboutads.info.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if
you are a resident of the European Economic Area (“EEA”), we
process your personal information under the following lawful
bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your
fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your
Personal Information for our records unless and until you ask us
to erase this information. For more information on your right of
erasure, please see the ‘Your rights’ section below.
Retention
When you place an order through the Site, we will retain your
Personal Information for our records unless and until you ask us
to erase this information. For more information on your right of
erasure, please see the ‘Your rights’ section below.
Retention
When you place an order through the Site, we will retain your
Personal Information for our records unless and until you ask us
to erase this information. For more information on your right of
erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object
to processing based solely on automated decision-making (which
includes profiling), when that decision-making has a legal
effect on you or otherwise significantly affects you. We do not
engage in fully automated decision-making that has a legal or
otherwise significant effect using customer data. Our processor
uses limited automated decision-making to prevent fraud that
does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making
include:
- Temporary blacklist of IP addresses associated with repeated
failed transactions. This blacklist persists for a small number
of hours.
- Temporary blacklist of credit cards associated with
blacklisted IP addresses. This blacklist persists for a small
number of days.
Selling Personal Information
Our Site sells Personal Information, as defined by the
California Consumer Privacy Act of 2018 (“CCPA”).
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access
the Personal Information we hold about you, to port it to a new
service, and to ask that your Personal Information be corrected,
updated, or erased. If you would like to exercise these rights,
please contact us through the contact information above.
CCPA
If you are a resident of California, you have the right to
access the Personal Information we hold about you (also known as
the ‘Right to Know’), to port it to a new service, and to ask
that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us
through the contact information above. If you would like to
designate an authorized agent to submit these requests on your
behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to
your computer or device when you visit our Site. We use a number
of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make
your browsing experience better by allowing the website to
remember your actions and preferences (such as login and region
selection). This means you don’t have to re-enter this
information each time you return to the site or browse from one
page to another. Cookies also provide information on how people
use the website, for instance whether it’s their first time
visiting or if they are a frequent visitor.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.
Satisfied WaveBeamUltra Customers
We are happy we can help our customers see clearer and work hands-free in the dark, are you next?
24/7 Customer Support
Have any questions or concerns? Feel free to reach out to our support team at support@wavebeamultra.com
1 Year Warranty
WaveBeamUltra will provide warranty coverage for up to one year after receiving your order.
30-Day Money-Back Guarantee
Refunds are guaranteed within 30 days after receiving your order.